Legal
Terms & Privacy
If you have any questions or feedback, please contact us.
Terms
Background
The terms, conditions and policies below are applicable to the website, www.madebycaffeinated.co.uk, which is owned and operated by MadeByCaffeinated Ltd, Company number 17111544.
The effective date of these terms, conditions and policies is 1st April 2026.
Your Consent
By using this website, you are implicitly consenting to our privacy policy and agreeing to be bound by the terms and conditions of use listed below.
If you do not agree with these terms, conditions and policies, please do not use this website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms, conditions and policies at any time. Please check this page periodically for any changes. Your continued use of this website following the posting of any changes to these terms, conditions and policies shall mean that you have accepted those changes.
Our commitment
MadeByCaffeinated Ltd. is strongly committed to protecting the privacy of the users of the products and services offered through this website. It is our policy to uphold strict privacy obligations relative to the information accessible through www.madebycaffeinated.co.uk and to maintain the privacy of individuals using www.madebycaffeinated.co.uk. It is important to us that you understand what information we collect and how we use it - and to provide clear instructions if you choose to request changes in how we communicate with you.
Business Address
MadeByCaffeinated
43 Coniscliffe Road, Darlington, England, DL3 7EH.Email: baristas@madebycaffeinated.co.uk
Telephone: 07438 470502
Content & intellectual property (proprietary rights notice)
All content that forms part of www.madebycaffeinated.co.uk is subject to intellectual property rights including copyright and trademarks held by or licensed to Made By MadeByCaffeinated Ltd.
All rights are expressly reserved. No material may be reproduced or redistributed on the Web or offline, except as set forth below, without prior written permission.
The person using www.madebycaffeinated.co.uk may view, reproduce, or store copies of the website for their personal use. That person may also share any content on the website via any social media channel.
Disclaimer and limitation of liability
The website www.madebycaffeinated.co.uk is provided on an "as is" and "as available" basis, and without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation implied warranties of merchantability, fitness for a particular purpose, performance or durability, all of which are hereby disclaimed by MadeByCaffeinated to the fullest extent permitted by law. This website shall be used by you at your own risk. Although reasonable efforts are made to ensure that this website will be current and will contain no errors, omissions, or inaccuracies, no representations, warranties, guarantees, or conditions (either expressed or implied) are given as to the operation of this website or that this website and the information, content, or materials included in this website will be error free or completely accurate or current at all times, or at any time.
MadeByCaffeinated and its respective directors, employees and other representatives will not under any circumstances be liable for damages arising out of or in connection with the use of the www.madebycaffeinated.co.uk website, or any hyperlinked website, whether or not such damages might be foreseeable and even if MadeByCaffeinated Ltd. is informed of their possibility. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding this disclaimer, if we are found liable for any loss or damage that arises out of, or is in any way connected with, any of the occurrences described in this paragraph, then liability will in no event exceed, in total, the sum of £0.00.
MadeByCaffeinated Ltd. may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.
Governing law and jurisdiction
The website www.madebycaffeinated.co.uk (excluding linked websites) is controlled by MadeByCaffeinated from its office within the county of West Sussex, United Kingdom. The website can be accessed from any country around the world. As each of these jurisdictions has laws that may differ from those of the country of the United Kingdom, by accessing this website, you agree that all matters relating to access to, or use of, the website, or any other hyperlinked website, shall be governed by the laws of the United Kingdom. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the country of the United Kingdom and acknowledge and do so voluntarily and you will be responsible for complying with local laws.
Individuals under 18 years old
No personal information should be submitted or posted on www.madebycaffeinated.co.uk by individuals under 18 years of age. We do not knowingly use information collected from online guests 17 years of age or under for any marketing or promotional purposes whatsoever. We do not knowingly provide any personally identifying information collected through our websites from individuals 17 years old and under, regardless of its source, to any third party for any purpose whatsoever.
Opt-out procedures
If you do not wish to receive promotional emails or mailings from us, please let us know by writing or emailing us at the addresses in the "contact information" section above. To help us process your request, please include sufficient information for us to identify you in our records. Please allow a reasonable time for us to process your request.
Please note that we may maintain information about an individual sales transaction in order to service that transaction and record keeping.
Pricing and purchasing
Any prices listed on this website for services and products are in GBP Sterling and all charges will be processed in GBP Sterling.
You may only purchase or order services for lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you.
Third party links
In an attempt to provide you with increased value, from time to time www.madebycaffeinated.co.uk may include third party links. These linked sites have separate and independent terms, conditions, and privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked sites (including if a specific link does not work).
Descriptions of, or references to, products, publications, or websites do not imply endorsement of that product, publication, or site.
Privacy
MadeByCaffeinated Ltd. has developed this privacy policy in order to demonstrate a firm commitment to the privacy of your data and GDPR. We are committed to safeguarding the privacy of your data whilst providing a personalised and valuable service. If you have any requests concerning your personal information or any queries with regard to these practices please contact us. This privacy policy applies to all "personal data" as defined in the Data Protection Act 1998. In this privacy policy, we also refer to personal data as "data", "information" or "personal information".
Information Collected
If you contact us for any reason, we may retain copies of any letters or emails, and may record written details of any telephone conversation with you. We will not make any audio recording of telephone conversations. We don't hold any records on website visitors but do hold the following pieces of information about clients whom we engage in work with:
| Data Type | Reason | How it's used |
|---|---|---|
| Name | To identify you | On communications |
| E-mail address | So that we can make contact with you via email | For emails |
| Company Name (if applicable) | To help identify you if we've not had contact in a long time | As a reminder for our records |
| Address | In case we need to post anything to you and/or help keep your business address up-to-date on your website (where applicable) | For postage and your website |
| Contact Telephone number(s) | So that we can make contact with you via telephone | For telephone calls |
This website and related systems may use trusted infrastructure and service providers, including Cloudflare and Amazon Web Services, to host, secure, deliver and process information. Access is restricted to authorised personnel and service providers who need it to operate, maintain or protect the website and our services. The data types in the table above are kept until deletion is requested, for as long as needed to provide our services, or where we are required to retain them for legal, accounting or operational reasons.
We also store information for clients that we build websites for (where applicable). This is kept offline and is password protected. The following pieces are stored for those clients:
| Data Type | Reason | How it's used |
|---|---|---|
| Database credentials | Needed for website to function | To store data that the website relies on |
| Website credentials | Websites with admin panels need to be logged into. Other websites used on behalf of clients also need to be logged into e.g. buffer, GoCardless, Stripe, Twitter etc. | To login to website admin panels |
| FTP credentials | Some websites require manual upload/download of files | Used to allow upload/download of files between our systems and a server |
| SSH credentials | Needed to allow login to a remote server | Used to allow us to manage the server, perform updates etc. |
The data types in the table above are deleted as soon as they are no longer needed. We also store copies of invoices indefinitely, for a minimum period of 7 years.
Use of information
We use information held about you only to respond to queries from you. Your information will not be shared with any third parties unless you have given your explicit consent to do so.